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Refund and Returns Policy

Effective Date: 14 July 2026

At The Adhyatm House, customer satisfaction is our priority. Please read our Refund & Return Policy carefully before placing an order.

Return Eligibility

You may request a return within 7 days of receiving your order if:

  • The product received is damaged or defective.
  • You received the wrong product.
  • The product is unused, unopened, and in its original packaging.

Non-Returnable Items

The following products are not eligible for return or refund:

  • Used or damaged products after delivery.
  • Products without original packaging.
  • Customized or personalized products.
  • Spiritual products that have been used or energized after delivery.

Refund Process

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 5–7 business days.

Exchange Policy

We only replace products that are:

  • Damaged during shipping.
  • Defective.
  • Incorrect items received.

Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation may not be possible.

Return Shipping

If the return is due to our error (wrong or damaged product), we will bear the return shipping cost.

For any other approved returns, the customer may be responsible for the return shipping charges.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

The Adhyatm House